Highly motivated Computer Science and Engineering graduate with practical IT support expertise and hands-on frontend development skills. Proven ability to diagnose and resolve hardware, software, and network issues, coupled with a strong foundation in software systems and cybersecurity principles. Eager to leverage problem-solving capabilities and technical proficiency to contribute to effective IT operations and innovative web solutions in a dynamic organization.
Dhaka, Dhaka Division, Bangladesh
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Summary
Currently serving as an Associate Officer (Intermediate) in the IT Support and Software Department, providing comprehensive technical assistance, system maintenance, and software deployment support to ensure seamless operations.
Highlights
Resolved diverse hardware, software, and network issues, providing technical assistance to users and maintaining system uptime for critical business operations.
Configured and maintained operating systems and business applications, optimizing performance and ensuring system reliability across multiple platforms.
Monitored IT systems and supported software deployment, testing, and customization, enhancing system functionality and user experience.
Managed user accounts, permissions, and security protocols, maintaining detailed records of issues and solutions to strengthen IT security and streamline support processes.
Collaborated effectively with vendors and internal teams to troubleshoot complex technical problems, implementing regular system maintenance and backup procedures to ensure uninterrupted operations.
Student Assistant
Dhaka, Dhaka Division, Bangladesh
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Summary
Provided essential academic and technical support to university students, enhancing their learning experience and streamlining administrative processes.
Highlights
Provided comprehensive research support to students, facilitating academic success and resource utilization for academic projects.
Addressed IT and student portal issues, ensuring smooth access to university resources and resolving technical challenges promptly for over 100 students.
Streamlined administrative processes by assisting students with document verification and online convocation applications, ensuring accuracy and efficiency.
Developed valuable experience in student support, communication, and problem-solving within an academic environment, enhancing service delivery.
Internship - Frontend Developer Intern
Dhaka, Dhaka Division, Bangladesh
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Summary
Gained hands-on experience as a Frontend Developer Intern, contributing to the development of responsive web applications and enhancing website performance.
Highlights
Developed and implemented responsive user interfaces, contributing to enhanced user experience and application functionality across various devices.
Collaborated with senior developers to integrate new features and optimize existing web application components, improving overall system architecture.
Improved website performance through front-end optimizations, ensuring faster loading times and smoother user interactions for critical applications.
Applied best practices in web development within a dynamic team environment, strengthening practical coding and collaboration skills.
Volunteer
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Summary
Actively participated in community service initiatives and university events as a Volunteer with the AIUB Volunteer Unit, contributing to program organization and student engagement.
Highlights
Organized and supported community service initiatives, enhancing student engagement and welfare for university-wide programs.
Contributed to social and cultural events, fostering a vibrant university community and promoting positive student interaction.
Executive
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Summary
Managed and coordinated publications for the AIUB Film Club, developing engaging content and supporting club activities to enhance member engagement and outreach.
Highlights
Managed and coordinated club publications, including newsletters and promotional content, reaching a broad audience of members and stakeholders.
Documented club events and shared updates, increasing transparency and member participation in club activities.
Engaged members through creative content, fostering a vibrant and active club community and promoting film culture.
Awarded By
American International University-Bangladesh (AIUB)
Received the prestigious Dr. Anwarul Abedin Leadership Award for exceptional leadership and commitment to extracurricular activities through the AIUB Film Club. Recognized for consistently organizing creative and collaborative initiatives, demonstrating strong teamwork, communication, and event management abilities that fostered an engaging campus culture.
Published by
ACM (Association for Computing Machinery)
Summary
Authored and published a research paper, 'Formalin Detection in Fish Using EfficientNet-B3 and VGG-16,' in the International Conference on Computing Advancements (ICCA) 2024. This work showcases strong research capabilities, analytical thinking, and practical implementation skills in computer science.
Python, Java, C++, JavaScript, SQL.
HTML, CSS, Bootstrap, Frontend Development, Responsive Web Design.
GitHub, Jira, AnyDesk, Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word.
Hardware Troubleshooting, Software Installation, Network Troubleshooting, System Maintenance, Operating System Management, User Account Management, Security Protocols, IT System Monitoring.
Research Methodology, Data Analysis, Analytical Thinking, Problem-Solving.
Gardening, Evening Walks.
Movies, Music.